Spellian"

What is included

The payment covers the assignation of one exchange partner of a similar age, the scheduling of the sessions, the personalised access to the Spellian platform with the resources for each session and the link to the videocalls, as well as the attendance of a Spellian tutor on the first call. Spellian does not charge a monthly quote and we offer free support and comprehensive advice to each participant throughout the programme.

Duration

Spellian's sessions will start in the Autumn Term and run weekly until late March, with a pause during Christmas and the UK half term holidays. The subscription is valid for the duration of the programme, unless the participant chooses to leave the programme before, or fails to adhere to the Spellian Code of Conduct (e.g. through unjustified missing participation or inappropriate behaviour).

Cancellations

For cancellations made before the 31st August, any payment made will be refunded in full. From the 1st September the fees will be non-refundable.

Refunds

The registration fee is non-refundable. The only exception is when we cannot find a partner for an applicant, in which case we will refund the registration fee, minus a £15 administration fee. As per the terms and conditions, once the programme has started, we cannot offer refunds. Spellian cannot take responsibility for students’ attendance, and we don’t offer refunds if your child or their partner fail to attend their sessions.

Partner guarantee

Whilst we strive to assign a partner to each student, we cannot guarantee that every applicant will be assigned a partner. If we cannot find a suitable partner before the exchange starts, we will refund the subscription minus a £15 administration fee. Once the exchange has started, if the student's partner leaves the programme or fails to attend the weekly sessions, Spellian will do its best to find a suitable second partner to continue the programme, and if unsuccessful will offer a 25% discount for the subscription in the following school year.

Catch -up sessions with a Spellian ambassador

If your child's partner fails to attend the sessions or withdraws from the programme, we offer optional catch-up sessions with a native speaker. The cost of this optional additional service is £25/29€ for one term (£40/47€ for the two terms).